Requests for reimbursement of medical treatment or medical device related to a recognized work injury must be submitted online using this online form. To ask for money refund from Clalit, the following documents must be attached:
- A National Insurance confirmation of recognition as victim of a work injury.
- Receipts.
- Whether the material is submitted through a lawyer/third party, a power of attorney from the injured must be presented.
Each receipt must be accompanied with a parallel medical document with the same date (medical visit summary, test results, image, etc.):
- Receipt for the visit to the doctor - medical records of the visit must be attached (medical summary).
- Receipt for the test - the examination prescription + medical report of the test results (interpretation) must be attached.
- Receipt for medication - the doctor's drug prescription or medication recommendation must be attached.
- Receipt for trips to treatment - medical record of the medical treatment provided on the day of the trip.
The decision-making process is controlled by the Femi company, which performs tests for the National Insurance Institute.
The refund will be made directly by the National Insurance Institute, to the bank account to which the benefit was paid.
If you wish the payment to be transferred to another bank account, you must attach a copy of the check or a bank confirmation of the details of the account held in your name.
The refund is up to the amount of the rate determined by the Ministry of Health or up to the amount actually paid by the insured - whichever is lower.
Eligibility for travel reimbursement for medical treatment will be examined in accordance with the agreement and the guidelines appendix (a copy is available on the National Insurance Institute website under medical treatment for a work-related injury).
Anyone whose case is already being treated by Clalit Health Services, and the treatment has not yet been completed, will continue to be treated until the process is completed by Clalit.
Contact information of Clalit Health Services are:
Telephone: 03-6923675
Fax: 03-6923414
Email: WorkAccident@clalit.org.il